ZOOM @ UT Austin

Zoom 6.0 has rebranded the app to Zoom Workplace! See what's new with Zoom 6.0 here!

Zoom is a centrally supported video conferencing solution available to university faculty, staff and students that enables you to meet, teach, and learn from anywhere. It is integrated with Canvas, and you can host and join meetings from your mobile device, desktop client or the web.

If you are having trouble joining a Zoom class or meeting, please make sure you are signed in to Zoom with your UT EID




Zoom Minimum Client Version - LATE Spring 2024

On Tuesday, May 7, 2024, UT Austin’s central Zoom tenant (utexas.zoom.us) will require a minimum client version in order to use the service.

  • All platforms will be enforced to minimum client version 5.17.11

Please update your Zoom client at the earliest opportunity.

Zoom Add-on License Requests for 2024-2025

If you or your department needs a NEW add-on license for June 2024-2025, please complete this form to procure your license through ITS. 

Zoom Add-on licenses include:

  • Zoom Webinar
  • Large Meeting
  • Concurrent Meeting
  • Zoom Room
  • Zoom CRC

If you have an urgent request for a Webinar license, we recommend Teams Webinars. Teams Webinars do not require a paid license and can be scheduled by all active students, faculty, and staff. A comparison chart for Teams Webinars and Zoom Webinars can be found here.

Panopto can also be used for webcasting from one presenter to an unlimited streaming audience for free.

If you have any questions, please contact zoom@utexas.edu.


Calendly for Zoom support ending - Dec 11, 2023

Beginning December 11, 2023, The Zoom integration in Calendly will no longer be supported, therefore you will no longer be able to connect your Zoom account with Calendly.  

The Information Security Office has reviewed Calendly and determined that due to the data in scope when integrated with additional software (e.g., audio, video, messages, transcript, responses to polls/QA), Calendly would need to complete additional security assessments, as well as agree to a standard UT business contract before it could be used with controlled/confidential University data (https://security.utexas.edu/policies/data_classification).   

Without a standard University business contract this service is also not approved for storing university records, see Records and Information Management Services.  

  • Microsoft Bookings is the University’s preferred platform for scheduling and managing appointments. Bookings includes a web-based booking calendar that integrates with Outlook to optimize your schedule and gives others the flexibility to book a time that works best for them. Automated notification emails reduce no-shows and enhance user-satisfaction. To get started with Bookings, visit https://office365.utexas.edu/getting-started-bookings.  
  • Microsoft Teams meetings are the native web conferencing tool in Microsoft Bookings but Zoom scheduling can still be used within Canvas or Bookings. Directions on how to create Zoom appointments in those apps can be found at https://zoom.its.utexas.edu/booking-calendars-virtual-meetings

If you have any questions or need further assistance, please contact the Service Desk at 512-475-9400 or help@utexas.edu.


UT Zoom and AI

We are currently updating our messaging and guides on AI related topics at UT Zoom and AI. Future updates on AI tools and usage can be found here.


Zoom Updates Archive

Visit Telework and Flexible Work Tools for information on additional tools enabling you to work remotely.

For information on UT Zoom Accessibility features, visit our Accessiblity page.